General Conditions & Rules

Welcome to Moorea Suite Love, we wish you a memorable stay.

For your safety and comfort, please read the following rules and conditions


Behaviour

Guests behave appropriately respecting facilities as well as the beauty of the natural environment in the residence.

The place is quiet and peaceful; tranquility will be preserved especially in the evening after 9 p.m.

There is no time limit for going out or returning in the evenings and at night.

Drones are prohibited from flying over the entire residence.

Animals

Animals are strictly prohibited.

Smoking

Tobacco and drugs are strictly prohibited at the Moorea Suite Love

- even outside buildings -

Number of people and visitors

Only registered customers are authorized to access the Moorea Suite Love.

All other visitors are not allowed.

The client cannot rent this suite for a number of people greater than that provided (2 adults).

Children are not allowed to stay at the Moorea Suite Love

The place is not suitable for people with reduced mobility (presence of stairs).

Respect for installations

Normal precautions must be taken to respect facilities and equipment.

The furniture (except patio furniture) must not be moved.

Any lost or damage caused intentionally or unintentionally will be reported during the stay or the day of departure.

Fitness equipment is free accessible to people weighing less than 120 kilos.

Security of valuables

The residence is very secure and particularly well supervised.

However, special care should be taken regarding personal valuables.

Valuables can be secured in the safe-deposit box (inside the suite).

Moorea Suite Love is not responsible for any theft, loss or damage.

The owner declines all responsibility in the event of an accident or property damage

and bodily injury occurring in the property.

To avoid accidents, alcohol consumption should always be moderate.

Acces

On arrival, the customer can occupy the room from 3 p.m.

On the day of departure, the rental ends at 11 am.

Where possible (depending on availability) and in order to adapt to the arrival/departure times by plane or by boat of the customers, these times can be arranged.

A luggage service is available (it is free, on arrival and departure).

The customers have a parking or the garage (free).

Guests have an independent entrance and path to access their suite.

There is a unique suite in the residence; the entire space is therefore 100% private.

Reservations

A reservation is confirmed upon receipt of a deposit (25% of the price).

The balance (75%) has to be paid no later than the arrival day (this payment can still be made on site).

Everything is included in the price, including breakfasts and the complete mini bar so that you will not be charged extra or supplement on the spot.

In case of force majeure, impossibility to travel (e.g. cancellation of the flight, impediment to boarding the plane or entering the territory upon arrival, accident or sudden health problem - like Covid), in that case, the deposit will be fully refunded.

Of course, the customer will have to prove his impossibility to come.

A change in the dates of the stay will always be accepted within the limits of availability

and with the same total price which remains unchanged (unless there is a change of season).

Any request to change the dates must imperatively be made a minimum of 15 days before the scheduled arrival date.

In all other cases, if a customer decides to modify his stay unilaterally

or if he cancels his reservation without serious reason (no force majeure)

or even if he does not come on site for his stay, he will not be able to recover his deposit.

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To check availability and book a stay, it is recommended to go to the reservation page (here)

or directly by email: moorea.suite.love@gmail.com (answer within 24 hours)

Tax

Tourist tax is 60 XPF per adult and per night

(0,50€ - 0,60$).

Pool & Spa

The swimming pool is completely private for the customer.

The length (12.25metersx3.80meters) allows swimming and the depth allows jumping or diving.

For reasons of hygiene and so that all our customers benefit from very high quality water, we suggest our customers to systematically take a shower before entering the pool and the spa.

An outdoor shower is located on the pool deck.

Pool towels, bathrobes and beach towels are available to our customers.

The swimming pool is accessible 24 hours a day; the customer has a switch to activate the pump and maintain the overflow during his swims.

The spa/hot tub is accessible for 1 hour per day ( before 7 p.m.); i.e. 3 sessions of 20 minutes - to preserve health and maintain the good quality of hot water.

Equipment & Commodities

The Moorea Suite Love is perfectly equipped with all amenities:

  • The mini bar with, in particular, a bottle of champagne (37.5 cl.)
  • The Nespresso coffee machine + capsules
  • Tea service
  • Wi-Fi & fiber optic
  • Iron/Board
  • Hair dryer
  • Magnifying mirror
  • Bedding with duvet and 4 pillows
  • Bathrobes and slippers
  • Complete lingerie for the shower and the swimming pool + soaps/gels
  • Beach towels (on request)
  • Air conditioning (with remote control)
  • Silent ceiling fan above the bed (with remote control)
  • Fitness bike and elliptical trainer (pool level)
  • Safe-deposit box
  • Flat screen TV (connected – with remote control)
  • Washing machine (washer/dryer)
  • RGB lighting (headboard – with remote control)
  • Outdoor shower (pool level)
  • Comfortable pool furniture with parasol
  • Spa
  • Tray for “floating breakfasts” in the pool

The customer has all these services free of charge.


These rules and conditions apply to all reservations.

Any stay implies acceptance of the conditions of this regulation.

Non-compliance by a customer with any of the above provisions may result in termination of the contract.

Customers may be expelled without refund if they intentionally cause damage

or if they do not respect the rules of use and precaution.

We thank you in advance to all our customers for their understanding and cooperation.


Frequently Asked Questions

How can i make a reservation ?

To make a reservation or check availability, please go to this calendar (clic here) and complete the form. You can also contact us by Email : moorea-suite-love@gmail.com - You will receive a response within 24 hours.

When is the best time to come on honeymoon in French Polynesia?

In Polynesia, the climate is tropical and pleasant all year round. Temperatures are mild and remain constant between 21°C and 31°C (the only place where you will need a little sweater will be on the plane!).

A risk of tropical showers (often fleeting, in grains & refreshing!) is possible at any time of the year.

The season from April to November is drier, the sun is less high and with a risk of a southerly wind "the maaramu" (quite cool, sometimes unpleasant if it lasts several days) while the temperatures are warmer but with a risk of precipitation more marked in the months of December to March. Clouds (= shadow!) are also more numerous during the hot season.

The passage of a cyclone is possible but remains exceptional for Polynesia.

It is possible to swim all year round without exception; the water in the swimming pools and the lagoon will be a little warmer from October to March (closer to 30°C).

The trip to Polynesia is therefore feasible and profitable at any time of the year.

  • If you plan to visit the Marquesas, the good period is between the end of October and the end of March.
  • If you want to see (and swim with) whales, you must come during the period from July to mid-November.
  • If you come to dive, it is possible all year round, but the water will be a little colder during the dry season from July to September. The winds are also more present at this time and the sea can also be rougher.
  • If you want to taste or devour our tropical fruits, come rather during the “season of abundance” which begins towards the end of November until April.
  • Finally, in low season (November to March), you will encounter fewer people on planes and at tourist sites and the overall cost of your trip will be significantly lower.
Are beverages included in the rate? 

Breakfasts are included with drinks.

We provide you with a free mini-bar filled with drinks and other sweets of your choice including a small bottle of champagne.

You have the Nespresso Coffee machine with many capsules.

In addition, you receive two bottles of water on your nightstand.

Is it possible to pay with a credit card ?

Yes, it is possible to pay with cards (Visa, Mastercard,...). Remotely or on site.

What are the check-in and the check-out times ? 

Check-in is from 3 p.m., check-out no later than 11 a.m. If you need the room for a few more hours, we can offer you with a late check-out if the room is available. If you wish, on the day of departure, you can leave for free your luggage at reception and pick it up later to spend the day in Moorea.

Are extra beds/children's beds available ?

The client cannot rent this suite for a number of people greater than that provided (two adults). There is no extra bed available for children in the Suite. Children are not allowed.

What is the charge for fitness bike/elliptical trainer ?  

The comfortable fitness bike and elliptical trainer are both free and at your disposal by the swimming pool (max. 120 kilos).

What are the breakfast times ?

Breakfasts are served between 7:00 a.m. and 9:30 a.m. on the terrace next to the pool at sunrise or on a tray into the pool ! (you will choose the best option of course according to your preferences and according to the weather).

What is the extra charge for acces to the spa ?

Access to the SPA is completely free.

The SPA is accessible until 7 p.m. and we assure you of total privacy during the session.

If you wish it, you can drink champagne in the SPA with a bucket and ice cubes.

What is the charge for internet acces?

Internet access (WiFi by optical fiber) is free throughout the Moorea Suite Love including the pool area.

Is it possible to arrange for a taxi, an activity or a tour guide ? 

Certainly, we can help you sort it all out; our customers benefit from exclusive offers on several activities in Moorea (see the "offers" page)

Are pets allowed ?

All animals are prohibited at Moorea Suite Love. Drones are also prohibited to fly over the entire residence.

Is the swimming-pool accessible during the entire season ?

There are not really any seasons in Polynesia; the climate is very stable; the swimming pool is therefore accessible all year round. The water temperature is around 28-29-30 °C (or even more) during the hot season (October to March) and a little lower 24-25-26°C during the dry season (May to August).

Is there a parking or a garage ?

Yes, we have a free private parking or a covered garage (with easy and safe access)

Is it suitable for people with reduced mobility ?

No, the Moorea Suite Love is not suitable for people with reduced mobility or the elderly due to the many stairs.

It is perfect for healthy people.

In addition to breakfasts, do you offer any other full meals ?

Apart from breakfast, we do not currently offer other meals on site but many restaurants, snacks or bars are present on Moorea in the surroundings (300 meters away). Some of them pick up clients.

Is it possible to wash clothes at Moorea Suite Love ?

Yes, if you need it, we provide our customers with a washer / dryer. This service is completely free and you have an iron into the suite.

About that, we recommend that you do not overload your suitcases because the climate is hot (and temperatures remain mild at night) and the number of stairs can make it difficult to carry bulky suitcases.

Is a vehicle necessary ?

Yes, it is preferable to rent a vehicle to visit the whole island, to go to the restaurants or reach the places of activity.

In general, rental can still be done once you are there but during the high season or the weekend, it is better to book in advance. By staying at the Moorea Suite Love, you benefit from a special discount at Avis Pacificar: https://www.avis-tahiti.com – A promo code will be sent to you immediately after booking.

Is it better to rent a car or scooter ?

It depends on your habits. The car is more practical in the wet season (from December to March) and especially for transporting luggage, also if you plan to move around a lot.

We recommend that our customers arriving from Tahiti and returning to Tahiti take their rental car directly to Tahiti; it avoids being dependent on taxis on Tahiti and Moorea and it avoids carrying luggage (and stress) when getting on and off the boat. Crossing a car by ferry is quick and easy; in high season, however, it is advisable to book the ticket one week in advance. Count 69€ or $73 (for a round trip of the vehicle)

Are bed sheets included and how often are the towels changed ?

Yes, the suite includes bed linen with 4 pillows and a duvet. Bath towels, pool towels and beach towels are provided. Bath towels are regularly changed.

How can I share my experience ?

After your stay with us, we will be attentive to your comments. Your feedback will contribute to the quality approach of our Moorea Suite Love. We attach great importance and attention to the quality of our suite and services.

If you went through Airbnb, you can leave your comment directly on this platform. Alternatively, we would appreciate your feedback on Google or by email to moorea.suite.love(at)gmail.com (we will then post it on this website)

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Moorea Suite Love, Private and Mirror Swimming Pool & Spa

Residence Bel Air No. 29, Moorea, French Polynesia

Michaël LIZEN Copyright © 2021 All Rights Reserved

Designed and built with ♥️ and passion

Music : Perfect - Ed Sheeran - Electric Harp